{"product_id":"dp-9861-k9-cisco-desk-phone-ip-phone-9861-new","title":"Cisco Desk Phone 9861 (DP-9861-K9) — New, Wi-Fi \u0026 Bluetooth VoIP Phone","description":"\u003cp\u003eThe \u003cstrong\u003eCisco Desk Phone 9861 (DP-9861-K9)\u003c\/strong\u003e is a brand-new, next-generation business IP phone built for hybrid work. It pairs a 5-inch color touch display with built-in Wi-Fi 5 and Bluetooth 5.2, so it deploys anywhere without extra Ethernet drops, and it's certified for Webex Calling, Cisco Unified Communications Manager (CUCM), BroadWorks, and Open SIP\/3PCC environments.\u003c\/p\u003e\n\u003ch3\u003eKey Features\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e5\" backlit color LCD (800 x 480) with 10 programmable line keys\u003c\/li\u003e\n\u003cli\u003eDual-band Wi-Fi (802.11a\/b\/g\/n\/ac) and Bluetooth 5.2 for wireless headsets\u003c\/li\u003e\n\u003cli\u003eDual Gigabit Ethernet ports (network + PC passthrough) with PoE — no external power needed\u003c\/li\u003e\n\u003cli\u003eAI-powered background noise removal and full-duplex, bass-enhanced speakerphone\u003c\/li\u003e\n\u003cli\u003eUSB-A and USB-C ports; supports up to 3 expansion modules for high-volume call handling\u003c\/li\u003e\n\u003cli\u003eHearing Aid Compatible (HAC) handset for accessibility\u003c\/li\u003e\n\u003cli\u003eEnterprise-grade security: TPM 2.0, TLS 1.3, Secure Boot, AES encryption, FIPS 140-2\u003c\/li\u003e\n\u003cli\u003eSustainable design: 74% post-consumer recycled plastic, ENERGY STAR certified\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eTechnical Specifications\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eModel:\u003c\/strong\u003e Cisco DP-9861-K9 (Desk Phone 9861)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCondition:\u003c\/strong\u003e New\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eColor:\u003c\/strong\u003e Carbon Black\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDisplay:\u003c\/strong\u003e 5\" color LCD, 800 x 480\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConnectivity:\u003c\/strong\u003e 2x Gigabit Ethernet (RJ45), Wi-Fi 802.11a\/b\/g\/n\/ac, Bluetooth 5.2\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePower:\u003c\/strong\u003e PoE IEEE 802.3af\/at (Class 3); optional AC adapter\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eVoIP protocols:\u003c\/strong\u003e SIP, CUCM 12.5+, Webex Calling, BroadWorks, Open SIP\/3PCC, Microsoft SIP Gateway\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSIP lines:\u003c\/strong\u003e Up to 16 (130 lines on CUCM)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePorts:\u003c\/strong\u003e 1x USB-A, 1x USB-C, 1x RJ9 handset\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eOS:\u003c\/strong\u003e Cisco PhoneOS\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWhat's in the Box\u003c\/h3\u003e\n\u003cp\u003eDesk phone, handset, handset cable, foot stand, Ethernet cable, and quick-start pointer card.\u003c\/p\u003e\n\u003ch3\u003eFrequently Asked Questions\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eIs the Cisco DP-9861-K9 compatible with Webex Calling?\u003c\/strong\u003e\u003cbr\u003e\nYes. The Cisco Desk Phone 9861 natively supports Webex Calling, Webex Dedicated Instance, CUCM, BroadWorks, and Open SIP\/3PCC platforms.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eDoes the Cisco 9861 support Wi-Fi and Bluetooth?\u003c\/strong\u003e\u003cbr\u003e\nYes. It includes built-in dual-band Wi-Fi (802.11a\/b\/g\/n\/ac) and Bluetooth 5.2 for wireless headset pairing, in addition to wired Gigabit Ethernet.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eDoes the Cisco 9861 phone require a separate power adapter?\u003c\/strong\u003e\u003cbr\u003e\nNo. It supports Power over Ethernet (802.3af\/at Class 3), so it can be powered directly through a PoE switch. An AC adapter is optional.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eIs this unit new or refurbished?\u003c\/strong\u003e\u003cbr\u003e\nThis Cisco DP-9861-K9 is brand new, factory-sealed stock.\u003c\/p\u003e","brand":"Resilient Tec","offers":[{"title":"Default Title","offer_id":48991523635300,"sku":"DP-9861-K9","price":349.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0767\/3482\/4548\/files\/Screenshot2026-08-13163435.png?v=1786653434","url":"https:\/\/resilient-tec.com\/products\/dp-9861-k9-cisco-desk-phone-ip-phone-9861-new","provider":"Resilient Tec","version":"1.0","type":"link"}