{"title":"Phones","description":null,"products":[{"product_id":"dp-9861-k9-cisco-desk-phone-ip-phone-9861-new","title":"Cisco Desk Phone 9861 (DP-9861-K9) — New, Wi-Fi \u0026 Bluetooth VoIP Phone","description":"\u003cp\u003eThe \u003cstrong\u003eCisco Desk Phone 9861 (DP-9861-K9)\u003c\/strong\u003e is a brand-new, next-generation business IP phone built for hybrid work. It pairs a 5-inch color touch display with built-in Wi-Fi 5 and Bluetooth 5.2, so it deploys anywhere without extra Ethernet drops, and it's certified for Webex Calling, Cisco Unified Communications Manager (CUCM), BroadWorks, and Open SIP\/3PCC environments.\u003c\/p\u003e\n\u003ch3\u003eKey Features\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e5\" backlit color LCD (800 x 480) with 10 programmable line keys\u003c\/li\u003e\n\u003cli\u003eDual-band Wi-Fi (802.11a\/b\/g\/n\/ac) and Bluetooth 5.2 for wireless headsets\u003c\/li\u003e\n\u003cli\u003eDual Gigabit Ethernet ports (network + PC passthrough) with PoE — no external power needed\u003c\/li\u003e\n\u003cli\u003eAI-powered background noise removal and full-duplex, bass-enhanced speakerphone\u003c\/li\u003e\n\u003cli\u003eUSB-A and USB-C ports; supports up to 3 expansion modules for high-volume call handling\u003c\/li\u003e\n\u003cli\u003eHearing Aid Compatible (HAC) handset for accessibility\u003c\/li\u003e\n\u003cli\u003eEnterprise-grade security: TPM 2.0, TLS 1.3, Secure Boot, AES encryption, FIPS 140-2\u003c\/li\u003e\n\u003cli\u003eSustainable design: 74% post-consumer recycled plastic, ENERGY STAR certified\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eTechnical Specifications\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eModel:\u003c\/strong\u003e Cisco DP-9861-K9 (Desk Phone 9861)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCondition:\u003c\/strong\u003e New\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eColor:\u003c\/strong\u003e Carbon Black\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDisplay:\u003c\/strong\u003e 5\" color LCD, 800 x 480\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConnectivity:\u003c\/strong\u003e 2x Gigabit Ethernet (RJ45), Wi-Fi 802.11a\/b\/g\/n\/ac, Bluetooth 5.2\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePower:\u003c\/strong\u003e PoE IEEE 802.3af\/at (Class 3); optional AC adapter\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eVoIP protocols:\u003c\/strong\u003e SIP, CUCM 12.5+, Webex Calling, BroadWorks, Open SIP\/3PCC, Microsoft SIP Gateway\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSIP lines:\u003c\/strong\u003e Up to 16 (130 lines on CUCM)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePorts:\u003c\/strong\u003e 1x USB-A, 1x USB-C, 1x RJ9 handset\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eOS:\u003c\/strong\u003e Cisco PhoneOS\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWhat's in the Box\u003c\/h3\u003e\n\u003cp\u003eDesk phone, handset, handset cable, foot stand, Ethernet cable, and quick-start pointer card.\u003c\/p\u003e\n\u003ch3\u003eFrequently Asked Questions\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eIs the Cisco DP-9861-K9 compatible with Webex Calling?\u003c\/strong\u003e\u003cbr\u003e\nYes. The Cisco Desk Phone 9861 natively supports Webex Calling, Webex Dedicated Instance, CUCM, BroadWorks, and Open SIP\/3PCC platforms.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eDoes the Cisco 9861 support Wi-Fi and Bluetooth?\u003c\/strong\u003e\u003cbr\u003e\nYes. It includes built-in dual-band Wi-Fi (802.11a\/b\/g\/n\/ac) and Bluetooth 5.2 for wireless headset pairing, in addition to wired Gigabit Ethernet.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eDoes the Cisco 9861 phone require a separate power adapter?\u003c\/strong\u003e\u003cbr\u003e\nNo. It supports Power over Ethernet (802.3af\/at Class 3), so it can be powered directly through a PoE switch. An AC adapter is optional.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eIs this unit new or refurbished?\u003c\/strong\u003e\u003cbr\u003e\nThis Cisco DP-9861-K9 is brand new, factory-sealed stock.\u003c\/p\u003e","brand":"Resilient Tec","offers":[{"title":"Default Title","offer_id":48991523635300,"sku":"DP-9861-K9","price":389.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0767\/3482\/4548\/files\/Screenshot2026-08-13163435.png?v=1786653434"},{"product_id":"cisco-ip-phone-8841-cp-8841-k9-new-standard-enterprise-ip-phone","title":"Cisco IP Phone 8841, CP-8841-K9 — New, Standard Enterprise IP Phone","description":"\u003cp\u003eThe \u003cstrong\u003eCisco IP Phone 8841 CP-8841-K9\u003c\/strong\u003e is a brand-new, standard enterprise desk phone built for Cisco Unified Communications Manager (Unified CM \/ Call Manager) environments. It features a 5-inch color display, five programmable line keys, and dual Gigabit Ethernet ports with PoE, so no external power is needed. It ships with Cisco's Unified CM (Enterprise) firmware and registers directly to a Cisco Unified Communications Manager cluster over SIP.\u003c\/p\u003e\n\u003ch3\u003eKey Features\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e5\" backlit color LCD (800 x 480) widescreen VGA display\u003c\/li\u003e\n\u003cli\u003e5 programmable line keys for Cisco Unified Communications Manager registration\u003c\/li\u003e\n\u003cli\u003eDual Gigabit Ethernet ports (network + PC passthrough) with PoE, no external power needed\u003c\/li\u003e\n\u003cli\u003eFull-duplex speakerphone with wideband audio\u003c\/li\u003e\n\u003cli\u003eHearing Aid Compatible (HAC) handset, ADA and Section 508 compliant\u003c\/li\u003e\n\u003cli\u003eBroad audio codec support: G.711, G.722, G.722.2, G.729ab, iLBC, Opus\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eTechnical Specifications\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eModel:\u003c\/strong\u003e Cisco CP-8841-K9 (IP Phone 8841, Unified CM \/ Enterprise Firmware)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCondition:\u003c\/strong\u003e New\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eColor:\u003c\/strong\u003e Charcoal\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDisplay:\u003c\/strong\u003e 5\" color LCD, 800 x 480\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConnectivity:\u003c\/strong\u003e 2x Gigabit Ethernet (RJ45); no Wi-Fi or Bluetooth\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePower:\u003c\/strong\u003e PoE IEEE 802.3af\/at (Class 2); optional AC adapter (sold separately)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCall control platform:\u003c\/strong\u003e Cisco Unified Communications Manager (Unified CM \/ Call Manager) only\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSignaling protocol:\u003c\/strong\u003e SIP (registers to Cisco Unified CM)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLines:\u003c\/strong\u003e 5 programmable line keys\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePorts:\u003c\/strong\u003e 1x RJ9 handset, 1x RJ9 headset\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDimensions\/Weight:\u003c\/strong\u003e 9.02 x 10.13 x 1.57 in.; 2.58 lb with handset\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWhat's in the Box\u003c\/h3\u003e\n\u003cp\u003eDesk phone, handset, handset cable, dual-position stand, Ethernet cable, and quick-start guide. AC power adapter not included.\u003c\/p\u003e\n\u003ch3\u003eFrequently Asked Questions\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eIs the Cisco CP-8841-K9 compatible with Webex Calling, BroadWorks, or Asterisk?\u003c\/strong\u003e\u003cbr\u003eNo. This unit ships with Cisco's Unified CM (Enterprise) firmware, which registers only to Cisco Unified Communications Manager (Call Manager). Webex Calling, BroadWorks, and third-party SIP platforms require the separate multiplatform (3PCC) firmware variant.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eDoes the Cisco 8841 support Wi-Fi and Bluetooth?\u003c\/strong\u003e\u003cbr\u003eNo. The 8841 is a wired-only desk phone with dual Gigabit Ethernet — it does not include Wi-Fi or Bluetooth radios.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eDoes the Cisco 8841 phone require a separate power adapter?\u003c\/strong\u003e\u003cbr\u003eNo. It supports Power over Ethernet (802.3af\/at Class 2), so it can be powered directly through a PoE switch. An AC adapter is available separately if PoE isn't an option.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eIs this unit new or refurbished?\u003c\/strong\u003e\u003cbr\u003eThis Cisco CP-8841-K9 is brand new, factory-sealed stock.\u003c\/p\u003e","brand":"Resilient Tec","offers":[{"title":"Default Title","offer_id":48992325599332,"sku":"CP-8841-K9","price":179.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0767\/3482\/4548\/files\/Screenshot2026-08-14124411.png?v=1786725912"},{"product_id":"cisco-ip-phone-8851-cp-8851-k9-new-bluetooth-enterprise-ip-phone","title":"Cisco IP Phone 8851, CP-8851-K9 — New, Bluetooth Enterprise IP Phone","description":"\u003cp\u003eThe \u003cstrong\u003eCisco IP Phone 8851 CP-8851-K9\u003c\/strong\u003e is a brand-new, standard enterprise desk phone built for Cisco Unified Communications Manager (Unified CM \/ Call Manager) environments. It features a 5-inch color display, five programmable line keys, Bluetooth for wireless headsets, and dual Gigabit Ethernet ports with PoE, so no external power is needed. It ships with Cisco's Unified CM (Enterprise) firmware and registers directly to a Cisco Unified Communications Manager cluster over SIP.\u003c\/p\u003e\n\u003ch3\u003eKey Features\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e5\" backlit color LCD (800 x 480) widescreen VGA display\u003c\/li\u003e\n\u003cli\u003e5 programmable line keys for Cisco Unified Communications Manager registration, expandable up to 66 lines with two Key Expansion Modules\u003c\/li\u003e\n\u003cli\u003eBluetooth 3.0 EDR Class 1 for wireless headset pairing (up to 66 ft range)\u003c\/li\u003e\n\u003cli\u003eSide-mounted USB port for wired\/wireless headsets and device charging (up to 500 mA)\u003c\/li\u003e\n\u003cli\u003eDual Gigabit Ethernet ports (network + PC passthrough) with PoE, no external power needed\u003c\/li\u003e\n\u003cli\u003eFull-duplex speakerphone with wideband audio\u003c\/li\u003e\n\u003cli\u003eHearing Aid Compatible (HAC) handset, ADA and Section 508 compliant\u003c\/li\u003e\n\u003cli\u003eBroad audio codec support: G.711, G.722, G.722.2, G.729ab, iLBC, Opus\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eTechnical Specifications\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eModel:\u003c\/strong\u003e Cisco CP-8851-K9 (IP Phone 8851, Unified CM \/ Enterprise Firmware)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCondition:\u003c\/strong\u003e New\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eColor:\u003c\/strong\u003e Charcoal\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDisplay:\u003c\/strong\u003e 5\" color LCD, 800 x 480\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConnectivity:\u003c\/strong\u003e 2x Gigabit Ethernet (RJ45), Bluetooth 3.0 EDR Class 1; no Wi-Fi\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eUSB:\u003c\/strong\u003e 1x USB port (headset \/ charging)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePower:\u003c\/strong\u003e PoE IEEE 802.3af\/at; optional AC adapter (sold separately)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCall control platform:\u003c\/strong\u003e Cisco Unified Communications Manager (Unified CM \/ Call Manager) only\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSignaling protocol:\u003c\/strong\u003e SIP (registers to Cisco Unified CM)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLines:\u003c\/strong\u003e 5 programmable line keys, expandable to up to 66 lines with two Key Expansion Modules\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePorts:\u003c\/strong\u003e 1x RJ9 handset, 1x RJ9 headset, 1x USB\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDimensions\/Weight:\u003c\/strong\u003e 9.02 x 10.13 x 1.57 in.; 2.62 lb with handset\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWhat's in the Box\u003c\/h3\u003e\n\u003cp\u003eDesk phone, handset, handset cable, dual-position stand, Ethernet cable, and quick-start guide. AC power adapter not included.\u003c\/p\u003e\n\u003ch3\u003eFrequently Asked Questions\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eIs the Cisco CP-8851-K9 compatible with Webex Calling, BroadWorks, or Asterisk?\u003c\/strong\u003e\u003cbr\u003eNo. This unit ships with Cisco's Unified CM (Enterprise) firmware, which registers only to Cisco Unified Communications Manager (Call Manager). Webex Calling, BroadWorks, and third-party SIP platforms require the separate multiplatform (3PCC) firmware variant.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eDoes the Cisco 8851 support Wi-Fi and Bluetooth?\u003c\/strong\u003e\u003cbr\u003eIt supports Bluetooth 3.0 EDR Class 1 for pairing wireless headsets, but it does not support Wi-Fi — it connects to the network over wired dual Gigabit Ethernet.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat's the difference between the 8851 and the 8841?\u003c\/strong\u003e\u003cbr\u003eThe 8851 adds Bluetooth for wireless headsets and a side-mounted USB port for headset connectivity and charging, plus support for up to two Key Expansion Modules (66 lines total) versus the 8841's baseline 5 lines with no Bluetooth or USB.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eDoes the Cisco 8851 phone require a separate power adapter?\u003c\/strong\u003e\u003cbr\u003eNo. It supports Power over Ethernet (802.3af\/at), so it can be powered directly through a PoE switch. An AC adapter is available separately if PoE isn't an option.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eIs this unit new or refurbished?\u003c\/strong\u003e\u003cbr\u003eThis Cisco CP-8851-K9 is brand new, factory-sealed stock.\u003c\/p\u003e","brand":"Resilient Tec","offers":[{"title":"Default Title","offer_id":48997896650852,"sku":"CP-8851-K9","price":229.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0767\/3482\/4548\/files\/Screenshot2026-08-14124411_f4d829b5-d0b9-42d5-ab3c-6d7367fdf01b.png?v=1786726231"},{"product_id":"cisco-ip-phone-8861-cp-8861-k9-new-wi-fi-bluetooth-enterprise-ip-phone","title":"Cisco IP Phone 8861 CP-8861-K9 — New, Wi-Fi \u0026 Bluetooth Enterprise IP Phone","description":"\u003cp\u003eThe \u003cstrong\u003eCisco IP Phone 8861 CP-8861-K9\u003c\/strong\u003e is a brand-new, top-of-line enterprise desk phone built for Cisco Unified Communications Manager (Unified CM \/ Call Manager) environments. It features a 5-inch color display, five programmable line keys, dual-band Wi-Fi, Bluetooth for wireless headsets, and a built-in Gigabit Ethernet switch with PoE, so no external power is needed. It ships with Cisco's Unified CM (Enterprise) firmware and registers directly to a Cisco Unified Communications Manager cluster over SIP.\u003c\/p\u003e\n\u003ch3\u003eKey Features\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e5\" backlit color LCD (800 x 480) widescreen VGA display\u003c\/li\u003e\n\u003cli\u003e5 programmable line keys for Cisco Unified Communications Manager registration, expandable up to 113 lines\/features with three Key Expansion Modules\u003c\/li\u003e\n\u003cli\u003eDual-band Wi-Fi (802.11a\/b\/g\/n\/ac, 2.4 GHz \u0026amp; 5 GHz) for wireless network connectivity\u003c\/li\u003e\n\u003cli\u003eBluetooth 3.0 EDR Class 1 for wireless headset pairing (up to 66 ft range)\u003c\/li\u003e\n\u003cli\u003eTwo USB ports (side and rear) for wired\/wireless headsets and device charging, rear port up to 2.1A\u003c\/li\u003e\n\u003cli\u003eBuilt-in Gigabit Ethernet switch (network + PC passthrough) with PoE, no external power needed\u003c\/li\u003e\n\u003cli\u003eFull-duplex speakerphone with wideband audio\u003c\/li\u003e\n\u003cli\u003eHearing Aid Compatible (HAC) handset, ADA and Section 508 compliant\u003c\/li\u003e\n\u003cli\u003eBroad audio codec support: G.711, G.722, G.722.2, G.729ab, iLBC, iSAC, Opus\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eTechnical Specifications\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eModel:\u003c\/strong\u003e Cisco CP-8861-K9 (IP Phone 8861, Unified CM \/ Enterprise Firmware)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCondition:\u003c\/strong\u003e New\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eColor:\u003c\/strong\u003e Charcoal\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDisplay:\u003c\/strong\u003e 5\" color LCD, 800 x 480\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConnectivity:\u003c\/strong\u003e 2x Gigabit Ethernet (RJ45, integrated switch), Wi-Fi 802.11a\/b\/g\/n\/ac (2.4\/5 GHz), Bluetooth 3.0 EDR Class 1\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eUSB:\u003c\/strong\u003e 2x USB ports (side 500mA, rear up to 2.1A charging)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePower:\u003c\/strong\u003e PoE IEEE 802.3af\/at (Class 4); optional AC power adapter (sold separately)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCall control platform:\u003c\/strong\u003e Cisco Unified Communications Manager (Unified CM \/ Call Manager) only\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSignaling protocol:\u003c\/strong\u003e SIP (registers to Cisco Unified CM)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLines:\u003c\/strong\u003e 5 programmable line keys, expandable to up to 113 lines\/features with three Key Expansion Modules\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePorts:\u003c\/strong\u003e 1x RJ9 handset, 1x RJ9 headset, auxiliary port (electronic hookswitch), 3.5mm stereo line in\/out, 2x USB\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDimensions\/Weight:\u003c\/strong\u003e 9.02 x 10.13 x 1.57 in.; 2.62 lb with handset\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWhat's in the Box\u003c\/h3\u003e\n\u003cp\u003eDesk phone, handset, handset cable, dual-position stand, Ethernet cable, and quick-start guide. AC power adapter not included.\u003c\/p\u003e\n\u003ch3\u003eFrequently Asked Questions\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eIs the Cisco CP-8861-K9 compatible with Webex Calling, BroadWorks, or Asterisk?\u003c\/strong\u003e\u003cbr\u003eNo. This unit ships with Cisco's Unified CM (Enterprise) firmware, which registers only to Cisco Unified Communications Manager (Call Manager). Webex Calling, BroadWorks, and third-party SIP platforms require the separate multiplatform (3PCC) firmware variant.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eDoes the Cisco 8861 support Wi-Fi?\u003c\/strong\u003e\u003cbr\u003eYes. It supports dual-band 802.11a\/b\/g\/n\/ac Wi-Fi (2.4 GHz and 5 GHz) in addition to its built-in Gigabit Ethernet switch, so it can be deployed wirelessly in locations where running network cable isn't practical.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat's the difference between the 8861 and the 8851?\u003c\/strong\u003e\u003cbr\u003eThe 8861 adds dual-band Wi-Fi and a second USB port with up to 2.1A charging, plus support for up to three Key Expansion Modules (113 lines\/features), versus the 8851's Bluetooth-only wireless connectivity, single USB port, and support for up to two Key Expansion Modules (66 lines).\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eDoes the Cisco 8861 phone require a separate power adapter?\u003c\/strong\u003e\u003cbr\u003eNo. It supports Power over Ethernet (802.3af\/at, Class 4), so it can be powered directly through a PoE switch. An AC adapter is available separately if PoE isn't an option.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eIs this unit new or refurbished?\u003c\/strong\u003e\u003cbr\u003eThis Cisco CP-8861-K9 is brand new, factory-sealed stock.\u003c\/p\u003e","brand":"Resilient Tec","offers":[{"title":"Default Title","offer_id":48998283083876,"sku":"CP-8861-K9","price":299.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0767\/3482\/4548\/files\/Screenshot2026-08-14124445_8363d2bb-1f5b-487e-990b-a90dd4fffe7d.png?v=1786726230"},{"product_id":"cisco-desk-phone-9841-dp-9841-k9-new-entry-level-gigabit-sip-desk-phone","title":"Cisco Desk Phone 9841 (DP-9841-K9) — New, Entry-Level Gigabit SIP Desk Phone","description":"\u003cp\u003eThe \u003cstrong\u003eCisco Desk Phone 9841 (DP-9841-K9)\u003c\/strong\u003e is a brand-new, entry-level SIP desk phone built for Cisco Unified Communications Manager (Unified CM \/ Call Manager) environments. It features a 3.5-inch backlit grayscale display, four dedicated line keys, a built-in two-port Gigabit Ethernet switch with PoE, and enterprise-grade security, so no external power is needed. It ships with Cisco's Unified CM firmware and registers directly to a Cisco Unified Communications Manager cluster over SIP.\u003c\/p\u003e\n\u003ch3\u003eKey Features\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e3.5\" backlit grayscale LCD (384 x 160) display\u003c\/li\u003e\n\u003cli\u003e4 dedicated backlit line keys for Cisco Unified Communications Manager registration\u003c\/li\u003e\n\u003cli\u003eFull-duplex speakerphone with background noise removal on outgoing audio\u003c\/li\u003e\n\u003cli\u003eHearing Aid Compatible (HAC) handset, ADA and Section 508 compliant\u003c\/li\u003e\n\u003cli\u003e1 USB-A port for wired headset connectivity\u003c\/li\u003e\n\u003cli\u003eBuilt-in 2-port Gigabit Ethernet switch (network + PC passthrough) with PoE, no external power needed\u003c\/li\u003e\n\u003cli\u003eEnterprise security: TPM 2.0, Secure Boot, image authentication, SUDI, TLS 1.3, 802.1X supplicant\u003c\/li\u003e\n\u003cli\u003eBroad audio codec support: G.711, G.722, G.722.2, G.729ab, iLBC, iSAC, Opus\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eTechnical Specifications\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eModel:\u003c\/strong\u003e Cisco DP-9841-K9 (Desk Phone 9841, Unified CM Firmware)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCondition:\u003c\/strong\u003e New\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eColor:\u003c\/strong\u003e Carbon Black\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDisplay:\u003c\/strong\u003e 3.5\" grayscale LCD, 384 x 160\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConnectivity:\u003c\/strong\u003e 2x Gigabit Ethernet (RJ45, integrated switch); no Wi-Fi or Bluetooth\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eUSB:\u003c\/strong\u003e 1x USB-A port (0.25A\/5V under PoE; 0.5A\/5V with local power adapter)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePower:\u003c\/strong\u003e PoE IEEE 802.3af (Class 2); optional AC power adapter (sold separately)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCall control platform:\u003c\/strong\u003e Cisco Unified Communications Manager (Unified CM \/ Call Manager) only\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSignaling protocol:\u003c\/strong\u003e SIP (registers to Cisco Unified CM)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLines:\u003c\/strong\u003e 4 dedicated line keys\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePorts:\u003c\/strong\u003e 1x RJ9 handset, auxiliary port (console logging), 1x USB-A\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDimensions\/Weight:\u003c\/strong\u003e 8.4 x 8.4 x 1.9 in.; 2.10 lb (954 g)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWhat's in the Box\u003c\/h3\u003e\n\u003cp\u003eDesk phone, handset, handset cable, foot stand, Ethernet cable, and quick-start guide. AC power adapter not included.\u003c\/p\u003e\n\u003ch3\u003eFrequently Asked Questions\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eIs the Cisco DP-9841-K9 compatible with Webex Calling, BroadWorks, or Asterisk?\u003c\/strong\u003e\u003cbr\u003eNo. This unit ships with Cisco's Unified CM firmware, which registers only to Cisco Unified Communications Manager (Call Manager). A separate firmware\/platform load is required for Webex Calling, BroadWorks, or other SIP platforms.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eDoes the Cisco 9841 support Wi-Fi or Bluetooth?\u003c\/strong\u003e\u003cbr\u003eNo. The 9841 is a wired-only desk phone with no wireless radios. If you need Wi-Fi and Bluetooth, see the Cisco Desk Phone 9861 (DP-9861-K9).\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat's the difference between the 9841 and the 9851\/9861?\u003c\/strong\u003e\u003cbr\u003eThe 9841 is the entry-level model with a grayscale display, 4 line keys, and a single USB-A port. The 9851 adds a color display, 6 line keys, USB-C, and support for one Key Expansion Module. The 9861 adds a larger 5\" color display, 10 line keys, Wi-Fi, Bluetooth 5.2, and support for up to three Key Expansion Modules.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eDoes the Cisco 9841 phone require a separate power adapter?\u003c\/strong\u003e\u003cbr\u003eNo. It supports Power over Ethernet (802.3af, Class 2), so it can be powered directly through a PoE switch. An AC adapter is available separately if PoE isn't an option.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eIs this unit new or refurbished?\u003c\/strong\u003e\u003cbr\u003eThis Cisco DP-9841-K9 is brand new, factory-sealed stock.\u003c\/p\u003e","brand":"Resilient Tec","offers":[{"title":"Default Title","offer_id":48998384926820,"sku":"DP-9841-K9","price":149.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0767\/3482\/4548\/files\/Screenshot2026-08-14123951.png?v=1786725668"},{"product_id":"cisco-desk-phone-9851-dp-9851-k9-new-color-display-enterprise-sip-desk-phone","title":"Cisco Desk Phone 9851 DP-9851-K9 — New, Color Display Enterprise SIP Desk Phone","description":"\u003cp\u003eThe \u003cstrong\u003eCisco Desk Phone 9851 DP-9851-K9\u003c\/strong\u003e is a brand-new, mid-tier SIP desk phone built for Cisco Unified Communications Manager (Unified CM \/ Call Manager) environments. It features a 3.7-inch backlit color display, six programmable line keys, USB-A and USB-C ports, a built-in two-port Gigabit Ethernet switch with PoE, and support for a Key Expansion Module, so no external power is needed. It ships with Cisco's Unified CM firmware and registers directly to a Cisco Unified Communications Manager cluster over SIP.\u003c\/p\u003e\n\u003ch3\u003eKey Features\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e3.7\" backlit color LCD (480 x 240) display\u003c\/li\u003e\n\u003cli\u003e6 programmable line keys, expandable up to 46 keys with one Key Expansion Module\u003c\/li\u003e\n\u003cli\u003eFull-duplex speakerphone with background noise removal on outgoing audio\u003c\/li\u003e\n\u003cli\u003eHearing Aid Compatible (HAC) handset, ADA and Section 508 compliant\u003c\/li\u003e\n\u003cli\u003eUSB-A and USB-C ports for wired headsets and accessories\u003c\/li\u003e\n\u003cli\u003eBuilt-in 2-port Gigabit Ethernet switch (network + PC passthrough) with PoE, no external power needed\u003c\/li\u003e\n\u003cli\u003eEnterprise security: TPM 2.0, Secure Boot, image authentication, SUDI, TLS 1.3, 802.1X supplicant\u003c\/li\u003e\n\u003cli\u003eBroad audio codec support: G.711, G.722, G.722.2, G.729ab, iLBC, iSAC, Opus\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eTechnical Specifications\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eModel:\u003c\/strong\u003e Cisco DP-9851-K9 (Desk Phone 9851, Unified CM Firmware)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCondition:\u003c\/strong\u003e New\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eColor:\u003c\/strong\u003e Carbon Black\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDisplay:\u003c\/strong\u003e 3.7\" color LCD, 480 x 240\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConnectivity:\u003c\/strong\u003e 2x Gigabit Ethernet (RJ45, integrated switch); no Wi-Fi or Bluetooth\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eUSB:\u003c\/strong\u003e 1x USB-A + 1x USB-C (0.5A\/5V each under PoE)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePower:\u003c\/strong\u003e PoE IEEE 802.3at (Class 3); optional AC power adapter (sold separately)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCall control platform:\u003c\/strong\u003e Cisco Unified Communications Manager (Unified CM \/ Call Manager) only\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSignaling protocol:\u003c\/strong\u003e SIP (registers to Cisco Unified CM)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLines:\u003c\/strong\u003e 6 programmable line keys, expandable to 46 keys with one DP-9800-KEM= expansion module (USB-A)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePorts:\u003c\/strong\u003e 1x RJ9 handset, auxiliary port (console logging), 1x USB-A, 1x USB-C\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDimensions\/Weight:\u003c\/strong\u003e 8.9 x 8.4 x 1.9 in.; 2.13 lb (968 g)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWhat's in the Box\u003c\/h3\u003e\n\u003cp\u003eDesk phone, handset, handset cable, foot stand, Ethernet cable, and quick-start guide. AC power adapter and Key Expansion Module not included.\u003c\/p\u003e\n\u003ch3\u003eFrequently Asked Questions\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eIs the Cisco DP-9851-K9 compatible with Webex Calling, BroadWorks, or Asterisk?\u003c\/strong\u003e\u003cbr\u003eNo. This unit ships with Cisco's Unified CM firmware, which registers only to Cisco Unified Communications Manager (Call Manager). A separate firmware\/platform load is required for Webex Calling, BroadWorks, or other SIP platforms.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eDoes the Cisco 9851 support Wi-Fi or Bluetooth?\u003c\/strong\u003e\u003cbr\u003eNo. The 9851 is a wired-only desk phone with no wireless radios. If you need Wi-Fi and Bluetooth, see the Cisco Desk Phone 9861 (DP-9861-K9).\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eCan the 9851 use a Key Expansion Module?\u003c\/strong\u003e\u003cbr\u003eYes. It supports one Cisco 9800 Series Key Expansion Module (DP-9800-KEM=) connected via the USB-A port, adding a 5\" color touch panel with 20 programmable keys across two pages.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eDoes the Cisco 9851 phone require a separate power adapter?\u003c\/strong\u003e\u003cbr\u003eNo. It supports Power over Ethernet (802.3at, Class 3), so it can be powered directly through a PoE switch. An AC adapter is available separately if PoE isn't an option.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eIs this unit new or refurbished?\u003c\/strong\u003e\u003cbr\u003eThis Cisco DP-9851-K9 is brand new, factory-sealed stock.\u003c\/p\u003e","brand":"Resilient Tec","offers":[{"title":"Default Title","offer_id":48998394331236,"sku":"DP-9851-K9","price":204.9,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0767\/3482\/4548\/files\/Screenshot2026-08-13163435.png?v=1786653434"},{"product_id":"cisco-desk-phone-9861-dp-9861-k9-new-wi-fi-bluetooth-enterprise-sip-desk-phone","title":"Cisco Desk Phone 9861 DP-9861-K9 — New, Wi-Fi \u0026 Bluetooth Enterprise SIP Desk Phone","description":"\u003cp\u003eThe \u003cstrong\u003eCisco Desk Phone 9861 DP-9861-K9\u003c\/strong\u003e is a brand-new, top-of-line enterprise desk phone built for Cisco Unified Communications Manager (Unified CM \/ Call Manager) environments. It features a 5-inch color display, ten programmable line keys, dual-band Wi-Fi, Bluetooth 5.2 for wireless headsets, USB-A and USB-C ports, and a built-in two-port Gigabit Ethernet switch with PoE, so no external power is needed. It ships with Cisco's Unified CM firmware and registers directly to a Cisco Unified Communications Manager cluster over SIP.\u003c\/p\u003e\n\u003ch3\u003eKey Features\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e5\" backlit color LCD (800 x 480) display\u003c\/li\u003e\n\u003cli\u003e10 programmable line keys, expandable up to 130 keys with three Key Expansion Modules\u003c\/li\u003e\n\u003cli\u003eDual-band Wi-Fi (802.11a\/b\/g\/n\/ac, 2.4 GHz \u0026amp; 5 GHz) for wireless network connectivity\u003c\/li\u003e\n\u003cli\u003eBluetooth 5.2 for wireless headset pairing\u003c\/li\u003e\n\u003cli\u003eUSB-A and USB-C ports for wired\/wireless headsets and accessories\u003c\/li\u003e\n\u003cli\u003eBuilt-in 2-port Gigabit Ethernet switch (network + PC passthrough) with PoE, no external power needed\u003c\/li\u003e\n\u003cli\u003eFull-duplex speakerphone with AI-based noise removal on incoming and outgoing audio, plus narrowband-to-wideband audio enhancement\u003c\/li\u003e\n\u003cli\u003eHearing Aid Compatible (HAC) handset, ADA and Section 508 compliant\u003c\/li\u003e\n\u003cli\u003eEnterprise security: TPM 2.0, Secure Boot, image authentication, SUDI, TLS 1.3, 802.1X supplicant\u003c\/li\u003e\n\u003cli\u003eBroad audio codec support: G.711, G.722, G.722.2, G.729ab, iLBC, iSAC, Opus\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eTechnical Specifications\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eModel:\u003c\/strong\u003e Cisco DP-9861-K9 (Desk Phone 9861, Unified CM Firmware)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCondition:\u003c\/strong\u003e New\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eColor:\u003c\/strong\u003e Carbon Black\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDisplay:\u003c\/strong\u003e 5\" color LCD, 800 x 480\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConnectivity:\u003c\/strong\u003e 2x Gigabit Ethernet (RJ45, integrated switch), Wi-Fi 802.11a\/b\/g\/n\/ac (2.4\/5 GHz), Bluetooth 5.2\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eUSB:\u003c\/strong\u003e 1x USB-A (0.5A\/5V under PoE) + 1x USB-C\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePower:\u003c\/strong\u003e PoE IEEE 802.3at (Class 3); optional Cisco Power Adapter (sold separately, required for 2-3 Key Expansion Modules)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCall control platform:\u003c\/strong\u003e Cisco Unified Communications Manager (Unified CM \/ Call Manager) only\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSignaling protocol:\u003c\/strong\u003e SIP (registers to Cisco Unified CM)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLines:\u003c\/strong\u003e 10 programmable line keys, expandable to up to 130 lines\/features with up to three DP-9800-KEM= Key Expansion Modules\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePorts:\u003c\/strong\u003e 1x RJ9 handset, auxiliary port (console logging), 1x USB-A, 1x USB-C\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDimensions\/Weight:\u003c\/strong\u003e 8.9 x 9.0 x 1.9 in.; 2.41 lb (1095 g)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWhat's in the Box\u003c\/h3\u003e\n\u003cp\u003eDesk phone, handset, handset cable, foot stand, Ethernet cable, and quick-start guide. AC power adapter not included.\u003c\/p\u003e\n\u003ch3\u003eFrequently Asked Questions\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eIs the Cisco DP-9861-K9 compatible with Webex Calling, BroadWorks, or Asterisk?\u003c\/strong\u003e\u003cbr\u003eNo. This unit ships with Cisco's Unified CM firmware, which registers only to Cisco Unified Communications Manager (Call Manager). A separate firmware\/platform load is required for Webex Calling, BroadWorks, or other SIP platforms.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eDoes the Cisco 9861 support Wi-Fi?\u003c\/strong\u003e\u003cbr\u003eYes. 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